Regional Service Desk Delivery Lead (NA & LATAM) (Santiago Mexquititlán Barrio 1ro)

Regional Service Desk Delivery Lead (NA & LATAM) (Santiago Mexquititlán Barrio 1ro)

23 oct
|
Siemens Energy
|
Santiago Mexquititlán Barrio 1ro

23 oct

Siemens Energy

Santiago Mexquititlán Barrio 1ro

Siemens Energy in Mexico, Querétaro, is seeking a Regional Service Delivery Manager for Service Desk to ensure high-quality IT service delivery across North America and LATAM. You will act as the regional escalation contact for service delivery topics and represent IT to the regional business and users.

You will monitor performance, drive improvements, and work with the General Service Desk Manager to ensure timely, transparent support for Siemens Energy employees and adherence to SLAs and KPIs.

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📌 Regional Service Desk Delivery Lead (NA & LATAM) (Santiago Mexquititlán Barrio 1ro)
🏢 Siemens Energy
📍 Santiago Mexquititlán Barrio 1ro

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