Senior Cx Lead, Latam & Spain — Hybrid (Xico)

Senior Cx Lead, Latam & Spain — Hybrid (Xico)

22 oct
|
Mheducation
|
Xico

22 oct

Mheducation

Xico

McGraw Hill is seeking a Senior Manager of Customer Experience for LATAM and South America in Mexico City.
You will lead bilingual customer service operations, develop high-performing teams, and drive regional growth through transformation.
Hybrid work with in-office Mondays and Wednesdays.Idóneo candidates have 8+ years in CX or contact centers, 3–5 years in leadership, and Salesforce experience.
You will collaborate across Workforce Management, Training, QA, Product, and Operations to meet#J-*****-Ljbffr

📌 Senior Cx Lead, Latam & Spain — Hybrid (Xico)
🏢 Mheducation
📍 Xico

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