Ai-Driven Service Desk Lead, Guadalajara Onsite

Ai-Driven Service Desk Lead, Guadalajara Onsite

22 oct
|
Cognizant
|
Guadalajara

22 oct

Cognizant

Guadalajara

Cognizant is seeking an experienced IT service desk professional to join a dynamic, on-site team in Guadalajara.
You will handle incident management, request fulfillment, knowledge management and service reporting while leveraging AI-supported tools to optimize service delivery.The role requires +4 years of enterprise IT support experience and advanced English, with a 100% on-site presence at our Guadalajara offices and rotating shifts from Monday to Friday.
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📌 Ai-Driven Service Desk Lead, Guadalajara Onsite
🏢 Cognizant
📍 Guadalajara

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