Farmers Insurance in Mexico City is seeking a Call Center Supervisor to lead a team on site, monitor performance, and drive improvements while ensuring adherence to risk guidelines and regulatory requirements.
The role emphasizes coaching, process optimization, and delivering a positive customer experience.The adecuado candidate has 2+ years in a supervisory call center role, fluent English, and availability to work on site in Mexico City.
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📌 On-Site Customer Care Team Lead: Mexico City (Xico)
🏢 Farmers Insurance
📍 Xico
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