Immigration Client Onboarding Coordinator | Guadalajara

Location: Guadalajara, Jalisco, Mexico | 100% On-Site
Schedule: Monday to Friday | 8:30 AM to 5:30 PM EST
Pay: $13,000 to $16,000 MXN Monthly
English: Advanced (C1), spoken and written
Position: Full-Time

Strong English and Great Organizational Skills? Join Our Team!

We are hiring an Immigration Client Onboarding Coordinator to support our immigration team in Guadalajara. In this role, you will help new clients get started, manage incoming questions, and coordinate information between clients and internal teams.

If you are organized, communicate professionally, and enjoy helping people while keeping information accurate, this could be a great opportunity.

What You’ll Do

- Set up new client files and prepare cases for the next stage of the process
- Confirm case types and payment plans, and organize secure folders for client documents
- Answer incoming calls, texts, and emails, and record client interactions
- Direct questions and requests to the appropriate team
- Follow up on document submissions and confirm information has been received
- Share updates with clients when the appropriate team provides a response
- Create and track tasks, update client records, and keep information organized across systems
- Coordinate with different departments to help ensure a smooth onboarding process

What We’re Looking For

- Advanced English (C1), both spoken and written
- Bachelor’s degree in Communications, Law,



Business Administration, International Relations, or a related field
- 1 to 2 years of experience in client service, intake, administrative support, or a similar role
- Strong computer skills and ability to learn new software and systems
- Excellent attention to detail and accurate data entry
- Ability to follow written procedures and manage multiple tasks
- Professional, calm, and empathetic communication with clients
- Strong teamwork skills and the ability to share clear, complete information

Experience in immigration, legal services, or working with U.S.-based clients is a plus.

What You’ll Gain

- $13,000 to $16,000 MXN monthly
- Stable, full-time position
- Monday to Friday schedule
- Training on internal systems and procedures
- Experience coordinating client onboarding and working with a professional immigration team

Apply Today!

If you have advanced English, enjoy working with clients, and are comfortable managing details and coordinating tasks, we encourage you to apply.

Please submit your resume in English.

Important: This is a 100% on-site position in Guadalajara. Candidates must be available to work from the Guadalajara office. Remote or hybrid work is not available.

Job Type: Full-time

Pay: $13,000.00 - $16,000.00 per month

Application Question(s):

- Please confirm your email and phone number
- Do you live inside ZMG?

Work Location: In person

📌 Client Onboarding Specialist | Advanced English | GDL (México)
🏢 Human Resources Puerto Vallarta
📍 México