Global IT Service Desk Analyst — Level 1 & 2 Support (México)

Global IT Service Desk Analyst — Level 1 & 2 Support (México)

22 oct
|
Levistraussandco
|
México

22 oct

Levistraussandco

México

Levi Strauss & Co. is seeking a General Service Desk Analyst to provide integrated Level 1 and Level 2 support for employees and retail stores worldwide. You will handle voice, chat, chatbot, and ITSM contacts, restoring productivity quickly while minimizing handoffs.This role reports to the Service Operations Lead. The ideal candidate has 2+ years of enterprise IT support, an approved tech degree, strong troubleshooting across Windows, macOS, M365, identity and networking, and experience with#J-18808-Ljbffr

📌 Global IT Service Desk Analyst — Level 1 & 2 Support (México)
🏢 Levistraussandco
📍 México

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