Schedule:
Full-Time, Ontario / Eastern Time Business Hours

Compensation:
C$32,000–C$44,000 annually, plus performance-based bonuses

About Langford Staffing
Langford Staffing is a growing recruitment and workforce-services company supporting businesses with hiring, onboarding, employee administration, and workforce management.

About The Role
Langford Staffing is hiring a Senior HR Generalist to manage day-to-day HR operations while leading company-wide onboarding and employee training.

This person must be outgoing, confident, and comfortable speaking with employees and managers throughout the day. You will lead live onboarding sessions, explain policies and expectations, encourage participation, assess employee understanding, and provide retraining when procedures are not being followed.

A major part of the role will involve building and improving structured training modules. You will be expected to turn policies, procedures, and company standards into clear presentations, facilitator guides, quizzes, scenarios, checklists, readiness assessments, and supporting materials.

You must also be comfortable using AI tools to help research, organize, draft, improve, and update training content while applying your own judgment, fact‑checking the material, protecting confidential information, and ensuring everything accurately reflects company requirements.

The role also includes employee relations, performance documentation, probation tracking, attendance, leaves, employee records, and offboarding.

This is not an HR Coordinator position. We are looking for an experienced generalist who can independently manage routine HR matters, build effective training programs, support managers, and recognize when an issue requires escalation.

Key Responsibilities

Deliver new-hire orientation and foundational company training

Build training modules from company policies, procedures, systems, and workplace standards

Create presentations, facilitator guides, quizzes, scenarios, checklists, reference materials, and readiness assessments

Use AI tools to support training development, research, content organization, assessment creation, and material updates

Review and validate all AI-assisted content before it is used

Train employees on workplace expectations, policies, communication standards, systems, and procedures

Keep training sessions engaging, interactive, and easy to understand

Assess whether new employees are ready to move into role‑specific training

Update training materials when policies, systems, or business processes change

Provide retraining when employees are not following policies or established procedures

Determine whether an issue is caused by insufficient training, unclear expectations, poor performance, or misconduct

Document coaching, retraining, warnings, required improvements, and follow‑up

Manage onboarding, employee changes, probation tracking, and offboarding





Maintain complete and confidential employee records

Administer vacation, sick leave, attendance, and other approved leaves

Support managers with employee relations, performance concerns, coaching, and documentation

Answer employee questions about policies, procedures, attendance, and workplace expectations

Maintain HR policies, templates, handbooks, and standard documentation

Prepare reports on onboarding, training, attendance, leaves, probation, turnover, and employee relations

Coordinate with recruitment, payroll, operations, and department managers

Escalate serious, sensitive, legal, medical, or high‑risk matters appropriately

Education And Experience Requirements

Bachelor’s degree in Human Resources, Industrial Psychology, Business Administration, Organizational Development, Labour Relations, or a related field

Minimum 5 years of progressive HR experience

Candidates with 6–8+ years of broad HR experience are strongly preferred

At least 2 years of direct experience delivering onboarding, policy training, process training, or corrective retraining

Direct experience building structured training modules from the beginning

Experience creating presentations, facilitator guides, assessments, quizzes, scenarios, checklists, and training documentation

Practical experience using AI tools to support training development, research, drafting, assessment creation, or content improvement

Ability to review AI‑generated material for accuracy, tone, confidentiality, and alignment with company policies

Experience in a broad HR Generalist, HR Advisor, HR Business Partner, or comparable role

Strong experience with onboarding, offboarding, employee records, attendance, leaves, and probation tracking

Experience supporting employee relations, coaching, warnings, and performance concerns

Strong written and spoken English

Confident, outgoing, and engaging communication style

Strong live facilitation, presentation, and group‑training skills

Comfortable asking direct questions, encouraging participation, and checking understanding

Able to balance a warm and approachable manner with clear standards and accountability

Strong organization, judgment, discretion, and documentation skills

Ability to work independently while recognizing when escalation is required

Ability to work full‑time during Ontario / Eastern Time business hours

Reliable computer equipment, high‑speed internet, headset, webcam, and a professional remote workspace

Preferred Experience




Previous experience supporting North American companies is strongly preferred.

Staffing or recruitment

Professional services

Technology or SaaS

Business‑process outsourcing

Remote or distributed workforces

Learning and development

Adult‑learning principles

Performance management

Policy and compliance training

HRIS or learning‑management systems

AI‑assisted course or training‑content development

Building HR and training processes in a growing company

The Person We Are Looking For
You are outgoing, approachable, and comfortable leading a room, even in a virtual environment.

You know how to turn detailed policies and procedures into practical training that employees can understand, remember, and apply.

You do not simply read from a presentation. You ask questions, use realistic scenarios, encourage participation, confirm understanding, and adjust your approach when someone is struggling.

You are comfortable using AI to work faster and improve training materials, but you do not rely on it blindly. You review the content, correct mistakes, protect confidential information, and ensure the final material is accurate and appropriate.

You are also comfortable having direct conversations when expectations are not being met.

You can distinguish between an employee who needs additional training and an employee who understands the expectations but is choosing not to follow them.

You are organized, discreet, dependable, and able to support both employees and managers while maintaining clear standards.

What Success Looks Like

New employees receive consistent and engaging onboarding

Training modules are clear, accurate, current, and professionally organized

Employees understand company policies, systems, and workplace expectations

New hires are properly assessed before role‑specific training

AI is used responsibly to improve training quality, speed, and consistency

Retraining is documented and followed by measurable improvement

Managers receive practical and timely HR support

Employee records, leaves, attendance, and probation dates remainaccurate

Performance and employee‑relations matters are handled consistently

Offboarding is completed securely and on time

Recurring issues lead to stronger training and clearer processes

Compensation and Bonuses
The Annual Base Compensation Range For This Position Is
C$32,000–C$44,000

The role also includes performance‑based bonus potential.

Bonuses may be based on onboarding quality, employee readiness, training‑module development, training completion, retraining outcomes, HR documentation, manager support, process improvement, and the overall consistency of HR operations.

Final compensation will depend on the candidate’s HR experience, employee‑relations background, training‑development ability, AI proficiency, communication skills, and ability to independently manage the role.

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📌 Senior HR Generalist (Nezahualcóyotl)
🏢 Langford Staffing
📍 Nezahualcóyotl