Job Description

Key Responsibilities

- Campaign Operations & Moderation: Oversee end-to-end campaign onboarding, keyword moderation, and ad activation within the ad server, ensuring strict adherence to delivery KPIs and SLAs.
- Advertiser & Partner Support: Provide front-line technical support and troubleshooting for advertisers, sales teams, and API partners across Sponsored Products, Sponsored Brands, and Video ad formats.
- Quality Assurance & Audits: Perform detailed account and campaign audits using established go-live checklists to guarantee setup accuracy and fulfillment standards.
- Access & Policy Management: Review and manage internal and external platform access requests while liaising with the Ad Policy team to implement updated advertising guidelines.
- Issue Resolution & Escalations: Conduct deep-dive root-cause analyses on complex campaign, tool, and platform issues to resolve client escalations swiftly.
- Cross-Functional Collaboration: Partner with general cross-functional teams to streamline workflows, enhance product knowledge, and contribute to SOP documentation.

📌 Analista de Operaciones e Implementación (Dos Ríos)
🏢 Walmart International Mdc
📍 Dos Ríos