ACCOUNTABILITIES&ESSENTIALFUNCTIONS;

- Gratifyandastonishcustomerswithserviceexcellence.
- Performsorderreleasesandnewaccountset-ups,Communicateswithappropriatepersonnel regarding potential and existing problem accounts.Reconciles wire payments and/or resolve payment discrepancies.May perform credit investigations and collection contacts through escalation of contacts.
- Performsdataentryaccuratelyandefficientlyusingvariouscomputerprograms,wordprocessing, spreadsheet or database commands; formats material as required
- Processesworkwithexcellenceandinatimelymanner;meetsdailyproductivityobjectives; displays a sense of urgency while maintaining quality and productivity goals
- Proofs material entered and generates data reports as required; reviews discrepancies in data received,requestsclarificationoradvisessupervisor ofissuesrelatedtodata,andperformsdata verification routines in accordance with company procedures.
- Understandsandcorrectlyworkswithmultiple currencies.
- Files,keepsrecords,andprepares/transmits/sorts/distributesfacsimiles,mail,e-mail,andreports as needed. Expands knowledge of data entry processes utilizing all available resources
- Maintainsahighlevelofcommitmenttoachievegoals;promotesandmaintainshighstandardsof quality work. Demonstrates effective time management skills
- Interactseffectivelyandmaintainsprofessionalmannerandpositiveattitudethroughverbaland written communication with external and internal contacts.




- Well organized and able to prioritize and manage multiple tasks. Supports and participates in company total quality process. Trustworthy and maintains confidentiality. Regular Attendance at work is an essential part of the job
- Otherdutiesasassigned.

SKILLS&CERTIFICATIONS;

- Abilityanddesiretoprovideexcellentcustomerservice
- Abilityanddesiretodealdirectlywithcustomerstocarryoutallcorrespondencesinacourteous manner.
- Exhibitsthepotentialtoadvancetootherpositions
- AbilitytouseaPCand typedataforlongperiodsoftime
- Detailedandthoroughin workhabits
- Proficienttyping,mathandwritingskills

- PCexperienceinaMicrosoftWindowsenvironment,proficientwithinternet,MicrosoftWord, Excel, Outlook and other software
- Abilitytouse,read,andinterpretspreadsheets,printedreports,andadualterminalscreen
- Abilitytoworkindependentlyoraspartofateam
- Abilityto workunderthepressureofdeadlines
- Ableand willingtouse ourtelephoneheadsets
- ProfessionalverbalandwrittencommunicationskillsinEnglishandlocallanguage(minimum) Additional languages may be required
- Self-motivated,results-oriented,witheffectiveorganizationalskills.
- Trustworthyandmaintainsconfidentiality

EDUCATION&EXPERIENCE;

BasiceducationequivalenttoUSHighSchoolDiplomaand2yearsgeneralofficeexperience;or equivalent combination of education and experience.

COMPETENCIES

- PositiveServiceAttitude Energy
- Accountability
- Influence
- Preference For Structure Frustration Tolerance Integrity

📌 Customer Accounts Representative I (Centro)
🏢 Mouser
📍 Centro