Genesis Management is seeking an experienced Collections Manager to lead our collections operations. This role drives performance, accountability, and operational excellence in a call center setting.
We require coaching and development of specialists, plus strong FDCPA/CFPB compliance knowledge. The Director of Operations role reports to leadership and centers on process optimization and team growth.
📌 Collections Leader: Coach Teams to Peak Performance (Ciudad de México)
🏢 Mainspring Management
📍 Ciudad de México
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