Duties and Responsibilities:

Is responsible for the day-to-day leadership, accuracy, control, and performance of the Company’s accounts receivable, collections, credit-control, and cash-application functions. The position supervises four collections staff and one cash posting/cash application staff member and is accountable for ensuring that receivables are collected promptly, cash is posted accurately and timely, customer credit exposure is controlled, disputes and deductions are resolved, and management receives complete and actionable AR reporting.

1. Accounts Receivable Administration and Control

- Maintain day-to-day ownership of the Company’s complete accounts receivable portfolio and ensure the AR subledger is accurate, current, and properly supported.
- Review AR activity daily for material collection issues, unusual balances, posting errors, customer deductions, open credits, unapplied cash, disputes, chargebacks, short payments, overpayments, duplicate payments, and other exceptions.
- Ensure customer balances are reconciled and that invoices, receipts, credits, adjustments, write-offs, deductions and other AR transactions are recorded correctly.
- Monitor aging trends and identify deterioration before accounts become materially delinquent.
- Ensure every material past-due balance has a documented owner, collection status, next action and expected resolution date.
- Research and resolve aged reconciling items and coordinate corrections with Accounting when required.
- Supervision of Collections Team
- Collections Performance and Cash Conversion
- Cash Posting / Cash Application Supervision
- Daily Reporting
- Weekly Reporting – Every Monday
- Weekly Summary Aging
- Weekly Aging and Collections by Collector
- Weekly Open Credit Report for Sales
- Reporting to Sales – As Needed




- Customer Credit and Account-Hold Management
- Disputes, Deductions, Chargebacks and Credits

- Monthly Reporting : Updated Bad-Debt Reserve, Foreign Accounts Requiring Allianz Reporting, Third-Party Collections Status Report.
- Month-End Close and Reconciliation Support
- Bad Debt, Write-Offs and Recovery
- Third-Party Collections and Legal Escalation
- Cross-Functional Responsibilities
- . Internal Controls, Policies and Process Improvement
- Team Leadership and Development

Minimum Job Requirements:

- Bachelor’s degree in Accounting, Finance, Business Administration or a related field preferred. Significant directly relevant accounts receivable, credit and collections experience may be considered in lieu of a degree.
- 5+ years of progressive accounts receivable, credit and collections experience, with prior supervisory or team-lead responsibility strongly preferred.
- Demonstrated experience managing a material AR portfolio and resolving complex collection and reconciliation issues.
- Strong knowledge of AR aging, cash application, customer credit, bad-debt reserves, account reconciliations and collection controls.
- Experience preparing lender borrowing-base or similar collateral reporting preferred.
- Experience with credit insurance, including Allianz or comparable trade-credit insurance, preferred.
- Strong Microsoft Excel skills, including pivot tables, lookups, data analysis and reconciliation of large data sets.
- Experience with ERP/accounting systems and e-commerce/payment platforms; Shopify experience strongly preferred.
- Excellent written and verbal communication skills and ability to work effectively with customers, Sales and senior management.
- Strong analytical skills, attention to detail, urgency, organization and follow-through.
- Ability to manage multiple deadlines and recurring daily, weekly and monthly reporting requirements.

📌 Accounts Receivable Supervisor (Tijuana)
🏢 OFERTA CONFIDENCIAL
📍 Tijuana