The Services Financial Crimes Risk team is part of the first line Risk & Controls function and is responsible for ensuring proactive, effective, and sustainable financial crimes risk management within the Services business (globally) which is one of Citi’s five interconnected businesses lines.

The Services Financial Crimes Risk director is a first-line role responsible for supporting the Services businesses in managing and mitigating financial crime risks end-to-end. This role will focus on the LATAM region and will work closely with the local/regional cluster teams responsible for Products, Business Risk, Operations, Technology and Compliance in identifying, assessing and managing emerging risks to ultimately ensure that the control infrastructure addresses them in a meaningful and effective manner.

The Services Financial Crimes & Reputational Risk Director is a hands-on role and will, among other things, provide guidance, on-going support, and constructive challenge to the business teams to ensure appropriate & effective controls are introduced and maintained. Further, the Services Financial Crimes Risk & Reputational Risk Director will help establish and maintain a robust Financial Crime control environment and culture across the Services. Developing a proactive control approach the director and their team, assist management in achieving strategic objectives, promoting efficiency, reducing the risk of loss, and helps ensure compliance with corporate policies, procedures, laws, and regulations.

The Services Financial Crimes & Reputational Risk Director will provide leadership, direction, governance, and oversight to ensure that implementation of controls is effective and consistent with Citi standards and applicable law in the LATAM region.



The position will report to the Services general head of Financial Crime Risks.

Responsibilities:

- Understand business-owned products and services (payments, BaaS, digital assets, custody, fund services, CC, LMS, trade finance…), as well as corresponding financial crimes-related controls, and processes (e.g., customer, relationship, and transactional screening).
- Provide financial crimes compliance/risk management subject matter expertise to the Services businesses in LATAM to ensure the design and implementation of a coherent and effective control environment.
- Assess complex issues, structure potential solutions, and drive effective resolution with other senior stakeholders.
- Assess and help manage Financial Crime (AML, Sanctions, ABC & Fraud) as well as Reputational Risk across Services in LATAM
- Assess existing control framework, identify potential compliance gaps.
- Drive execution ensuring compliance with applicable laws, rules, and regulations, as well as effectiveness of the control environment.
- Ensure adequate mapping of risk and processes and clear control ownership.
- Create & maintain a robust partnership with the business heads, operations, technology and the second line of defense.
- Ensure clear and timely escalation of control issues, while assisting their adequate management and internal reporting.




- Drive a consistent and holistic approach to Financial Crimes risk management across Services.
- Ensure early engagement on new business initiatives to ensure timely support of commercial priorities and full adherence to global, regional & local risk management policies and procedures.
- Conduct reviews of financial crimes processes and procedures to ensure that both controls and processes are in keeping with policy and business expectations.
- Assure that controls have been implemented consistently, with appropriate supporting documentation.
- Maintain current knowledge and understanding of product innovation, client needs and of changing regulatory requirements to continuously assess impact and changes needed to existing control environment.
- Serve as an escalation point for issues or emerging from Services in the LATAM region.
- Maintain oversight through review of metrics, monitoring of activity, and tracking of corrective action plans.
- Prepare and provide regular updates to senior management and various governance committees on control issues and/or enhancements.
- Work with other Financial Crime Risk teams to ensure a consistent holistic approach to financial crimes risk management.
- Ensure robust and adequate reporting to senior management.
- Support the timely, robust and coherent response to regulatory inquiries and internal control functions ensuring adequate tracking and recording.
- Lead on significant Financial Crime initiatives within the business ensuring alignment to group policies.
- Assess impact of proposed changes to Financial Crimes policies/procedures/guidelinesand work with Compliance to ensure the business operates in line withregulatory requirements.

📌 Services Financial Crimes (Ciudad de México)
🏢 Citigroup
📍 Ciudad de México