Role Description This full-time, on-site Information Technology Specialist role is based in Ciudad Juárez, CHH. The IT Specialist will support daily technology operations, including monitoring and maintaining network infrastructure, servers, and end-user devices to ensure reliable performance. Responsibilities include diagnosing and resolving hardware, software, and connectivity issues, implementing and maintaining security measures, and documenting technical procedures. The role will provide direct support to internal users, respond to service requests, and collaborate with other teams to enable efficient, secure operations aligned with Tecma’s manufacturing environment. The IT Specialist will also assist with system upgrades, backups, and continuous improvement of IT processes. Qualifications
• Strong foundation in Information Technology, including operating systems, hardware, and enterprise applications.
• Experience in Network Administration,



including configuration, monitoring, and maintenance of LAN/WAN environments.
• Proficiency in Troubleshooting to identify, analyze, and resolve technical issues in a timely manner.
• Knowledge of Network Security principles, tools, and best practices to protect systems and data.
• Demonstrated Customer Service skills, with the ability to support diverse user groups and communicate clearly.
• Relevant technical certifications (e.g., CompTIA Network+, Security+, Cisco or Microsoft certifications) are beneficial.
• Experience in manufacturing or industrial environments is an advantage.
• Ability to work on-site in Ciudad Juárez, CHH, manage multiple priorities, and collaborate effectively with cross-functional teams.

📌 Information Technology Specialist (Ciudad Juárez)
🏢 The TECMA Group of Companies
📍 Ciudad Juárez