22 oct
|
Levi Strauss
|
Ciudad de México
22 oct
Levi Strauss
Ciudad de México
Levi Strauss & Co. is seeking a Global Service Desk Analyst to provide integrated Level 1 and Level 2 support for employees and retail stores across our integral operations. You will handle voice, chat, chatbot-transferred, and ITSM contacts, restoring productivity quickly with clear ownership. We value 2+ years of enterprise IT support, strong troubleshooting across Windows, macOS, Microsoft 365, identity, networking, and collaboration tools, plus experience with ServiceNow and ITIL practices.
📌 Global Service Desk Analyst: Transform IT Support Worldwide (Ciudad de México)
🏢 Levi Strauss
📍 Ciudad de México