TTEC's award-winning employment experience - TTEC is a certified Great Place to WorkTM certified! As a Bilingual Customer Service Representative – Spanish-English working in Mexico City, you'll be a part of bringing humanity to business. #experienceTTEC

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What You Can Expect

· Up to $25,800MXN based on skills and the candidate's qualifications for the program, including additional bonuses based on your performance*

· Unique benefits that include medical service on-site, life insurance, versátil restaurant vouchers that can be used in our onsite cafeteria or fun local hangouts, just to name a few

· Leaders and coworkers who are supportive of your career and professional development with ****s of free training opportunities, opportunity for tuition reimbursements and an inclusive culture (check out our Employee Resource Groups like Women in Leader)

· Pus a community-minded organization where giving back is encouraged (TTEC Foundation grants supporting local education are fully-driven by employees)

What You'll be Doing





Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

· Answer incoming communications from customers

· Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

· At least 1 year of recent experience in Customer Service or Sales

· Advanced English and Spanish both written and spoken

· Open availability to work any shift, including evenings and weekends

· Ability to navigate through several web applications simultaneously (multitask)

· Competency using Microsoft Windows

· Currently live in Mexico City or the immediate surroundings

*Terms and conditions apply

#JID-045R7

#ttecmexico

? Bilingual Customer Service Representative – Spanish-English (Ciudad de México)
? TTEC CX SOLUTIONS MEXICO
? Ciudad de México

📌 Bilingual Customer Service Representative – Spanishenglish (Ciudad De México) (Xico)
🏢 Importante empresa
📍 Xico