GenesisBPO | Polanco, CDMX | On-site | Full-timeSchedule: Monday-Friday, 8:00 AM-5:00 PM(7:00 AM-4:00 PM during U.S. daylight saving time, approximately March-November)About the RoleNo cold calling.
Every customer you speak with has already applied.
You'll sell loan products to U.S. customers by understanding each applicant's situation, guiding them through verification and contract signing, and getting their loan funded the same day.
Your results depend on speed, consistent follow-up, and genuine conversations.CompensationBase salary: $19,161 MXN gross per monthUncapped sales bonus based on performancePaid training from day oneBenefitsAttendance bonus: $2,000 MXN per monthGrocery vouchers: 10% of base salary after the 90-day probation periodReferral bonus: up to $500 USDWork-life balance: no evenings, no weekendsWhat You'll DoContact new applicants by phone, text, and email within minutes of applying,



following a structured multi-day contact cadenceAsk discovery questions to understand each customer's needs before recommending a solutionHandle objections confidently and ask for the closeGuide customers through income verification, contract signing, and fundingWrite personalized follow-up messagesEnter customer data accurately in our CRMMeet daily and monthly conversion and funding goalsWhat We're Looking ForRequiredFluent English, written and spoken (English will be formally evaluated)High school diploma or equivalent1+ year of experience in phone sales, collections, or lendingComfort working in a high-volume environment (100+ calls per day)Strong typing skills and the ability to multitask between phone and computerOpenness to feedback: every agent receives regular call coaching, and we look for people who apply itNice to HaveExperience selling loans or other financial products to U.S. customersInterest in leadership.
We promote based on performance, skills, and behavior, not tenure.
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📌 New Loans Specialist/Bilingual Sales Representative (Xico)
🏢 GENESIS MANAGEMENT
📍 Xico