Position Summary

- We are looking for an experienced Billing and Accounts Receivable Specialist to support operations across Mexico and selected USA customers once Mexican AR has improved. The role will focus on reducing the existing backlog, improving collections performance, resolving disputes and payment delays, and developing sustainable AR processes.
- Working closely with the current AR Specialist, the successful candidate will combine hands-on collections activities incl. calling overdue customers, with process improvements to strengthen cash flow and operational controls across both Mexico and selected USA accounts.

Key Responsibilities

- Perform detailed analysis of overdue receivables and identify root causes behind payment delays. Take ownership of the collection process and actively drive the resolution of overdue balances.
- Respond promptly to customer enquiries regarding invoices, statements and account balances.
- Submit invoices and supporting documentation through customer portals and e-invoicing platforms (Boicing, Edicom,
- Coupa, Ariba, Narancia and others). Work closely with the Customer Service team for this.
- Ensure compliance with Cordstrap policies and local regulatory requirements.
- Structure,



streamline and document the local AR processes.

Qualifications & Experience

- Bachelor's degree in Accounting, Finance or related discipline.
- Minimum 6-8 years of experience in Accounts Receivable, Collections and Cash Application.
- Proven track record of driving collections, reducing overdue balances and improving cash flow performance.
- Strong understanding of Mexican AR-processes and in streamlining documenting them. Experience in US AR is a plus.
- Experience working in a multinational environment, preferably in manufacturing or B2B.
- Experience working with ERP systems and customer invoicing portals.
- Fluent in Spanish and English, both written and verbal.

Key Competencies

- Proactive, hands-on and continuous improvement mindset
- Strong collections and customer negotiation skills
- Ability to identify root causes and structurally solve problems
- Strong stakeholder management; Customer focused, strong communication and relationship-building skills
- Ability to challenge the status quo and drive change
- High ownership and accountability
- English is a most

📌 Accounts Receivable Specialist (Monterrey)
🏢 Sparrow Company Executive Search u0026amp; Staffing
📍 Monterrey