School Scheduling Coordinator

Location:
Mexico City, Mexico Work Type: Hybrid (in-person required) Yablo School is looking for a detail-oriented and reliable School Scheduling Coordinator to manage the daily operations of our language school in Mexico City. This is an administrative, execution-focused role responsible for handling day-to-day communication with students and teachers, managing class schedules, booking sessions, and ensuring that classes run smoothly. The role plays a key part in keeping operations organized, accurate, and responsive, particularly through WhatsApp communication and schedule coordination. The adecuado candidate is organized, responsive, and comfortable working with systems and schedules, enjoys supporting others, and can follow established processes while flagging issues when needed. This role works closely with teachers and the School Manager to ensure a smooth experience for students. Important
- Please Read This position is based in Mexico City and requires regular in-person work at our school. It is not a fully remote position. Responsibilities Student & Teacher Communication
• Answer WhatsApp messages from students and teachers promptly and professionally
• Respond to questions about schedules, classes, availability, and bookings
• Share class confirmations, Google Meet links, and schedule updates
• Escalate non-routine issues to the School Manager when needed Scheduling & Class Booking
• Manage and update schedules for group and private classes
• Book classes for students based on availability
• Coordinate schedule changes between students and teachers
• Ensure all classes are correctly scheduled and communicated
• Maintain accurate scheduling records Administrative Support




• Track student class usage and packages
• Track teacher hours and attendance
• Manage waiting lists and follow up when spots become available
• Keep student and scheduling information organized and up to date Marketing & Community Engagement
• Suggest ideas for Instagram and social media posts
• Take photos and short videos of students, classes, and school activities (with consent)
• Support light social media posting and coordination
• Plan and coordinate cultural activities and events (e.g. museum visits)
• Communicate event details clearly and accompany students when needed Daily Operations Support
• Support smooth day-to-day school operations
• Follow established procedures and workflows
• Flag recurring scheduling or communication issues
• Assist with general administrative tasks as needed Qualifications
• Fluent Spanish required for daily professional communication
• Professional working proficiency in English
• Ability to work regularly on-site in Mexico City
• Experience in administrative, scheduling, or customer support roles preferred
• Strong written communication skills
• Comfortable using: WhatsApp, Google Workspace / Google Classroom, Microsoft Word, Excel, and PowerPoint
• Organized, reliable, and detail-oriented
• Comfortable in a support-focused, non-managerial role Work Schedule
• Monday–Friday: 9:00 AM – 6:00 PM
• Saturday: 9:00 AM – 12:00 PM
• Hybrid (on-site presence required) Benefits
• Full legal benefits as required by Mexican labor law
• Stable, structured role with clear responsibilities
• Hybrid flexibility after onboarding
• International, student-facing work environment Salary

📌 School Scheduling Coordinator (Ciudad de México)
🏢 Yablo Mexico
📍 Ciudad de México