Abdi & Associates, Inc., a California-based law firm, is seeking an experienced, motivated, and detail-oriented SSDI/SSI Intake Specialist & Case Manager to join our growing team.

This is a fully remote, full-time position open to qualified international applicants who can work California business hours.

Responsibilities

- Screen prospective SSDI/SSI clients, evaluate basic eligibility, and complete intake questionnaires.
- Follow up with prospective clients and assist with client sign-ups.
- Manage SSDI/SSI cases from initial application through reconsideration and the hearing stage.
- Prepare and submit SSA applications, reconsideration appeals, and hearing requests.
- Request medical records, gather supporting documentation, and monitor deadlines.
- Communicate with clients, Social Security Administration (SSA) offices, Disability Determination Services (DDS), and medical providers.
- Provide regular case updates and follow up on outstanding information.
- Assist attorneys with hearing preparation, medical evidence summaries, and case reviews.
- Maintain accurate case files and track case progress using case management software.

Qualifications





- Minimum 2 years of direct SSDI/SSI intake and/or case management experience required.
- Excellent written and spoken English required.
- Spanish fluency strongly preferred.
- Experience in U.S. legal intake, legal assistance, or case management.
- Hands-on experience preparing SSA applications, reconsideration appeals, and hearing requests strongly preferred.
- Strong organizational, multitasking, and communication skills.
- Ability to work independently, manage deadlines, and handle multiple cases.
- Comfortable using technology, CRM systems, and legal case management software.
- Reliable internet connection and availability during California business hours.

Position Details

- Location: Fully Remote – International Applicants Welcome
- Preferred Regions: Mexico, Central America, and South America
- Schedule: Full-time, Monday–Friday, California business hours (Pacific Time)
- Compensation: Competitive hourly rate, based on experience
- Experience: Minimum 2 years of SSDI/SSI intake or case management experience

Qualified candidates are encouraged to apply and provide their desired hourly rate in USD.

📌 SSDI/SSI Intake Specialist & Case Manager (Remote) (México)
🏢 Abdi u0026 Associates
📍 México