Customer Service Representative – Logistics (Evening Shift & Weekends)

At Ascent General Logistics, we have been providing comprehensive logistics solutions to our clients in Mexico for over 13 years. Through a dedicated bilingual team of logistics specialists, we have built a culture focused on hard work, continuous improvement, and innovation. We have successfully partnered with major companies seeking simple yet outstanding logistics solutions.

Our mission is to simplify logistics for our customers by fostering the professional and personal development of our employees.

What Are We Looking For?

If you are a customer service professional with knowledge of air, ocean, and ground logistics, and you are looking for job stability, professional growth, and ongoing challenges, we may have the right opportunity for you.

At Ascent, our organizational culture is built around employees who embrace the challenge of simplifying supply chain complexities and making a difference through a customer-focused approach.

- Schedule: Evening shift and weekends
- Work Arrangement: On-site
- Language Requirement: English proficiency at B2–C1 level

What Will You Do?

- Coordinate domestic and international air, ocean, and ground shipments.
- Prepare quotes for expedited transportation solutions.




- Monitor and follow up on shipments, flights, pickups, and deliveries.
- Manage import/export documentation and customs clearance processes.
- Maintain regular communication with customers, airlines, brokers, and service providers.
- Resolve operational issues and ensure compliance with quality standards.

What Qualifications Are We Looking For?

- Bachelor's degree in Logistics, International Trade, International Business, International Relations, Industrial Engineering, Aeronautical Engineering, or a related field.
- Advanced English proficiency (minimum B2 level).
- 1–3 years of experience in international logistics, air transportation, freight forwarding, airlines, cargo brokerage, or charter services.
- Knowledge of air charter operations, import/export procedures, pricing, and Microsoft Office tools.

What We Offer

- A growth-oriented work environment designed to challenge you and help you reach your potential.
- Ongoing training and mentorship to support your continued professional development.
- Competitive salary.
- Benefits above and beyond those required by law.

Work Location: On-site

Job Type: Contract

Work Location: In person

📌 Customer Service Representative (2do. shift y weekends) (México)
🏢 Ascent Global Logistics de Mexicode CV
📍 México