DescriptionA LITTLE BIT ABOUT BoldrBoldr is the first integral B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.LET’S START WITH OUR VALUESMeaningful connections start with AUTHENTICITYWe do our best work by being CURIOUSWe grow by remaining DYNAMICOur success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCEAt the heart of great partnerships we’ll always find EMPATHYWHAT IS YOUR ROLEAs a Shipping Scheduler, you will coordinate the logistical resources required to support field teams in completing scheduled projects efficiently and safely. You will play a critical role in assigning teams, routing trucks, and ensuring real-time communication across field operations, warehouse, and customer service teams. Your attention to detail, responsiveness, and ability to manage multiple priorities will directly impact the success of daily operations.This role acts as a key liaison between Field Operations, Customer Experience, Warehouse, and Logistics leadership, the Logistics Dispatcher ensures schedules are executed accurately, efficiently, and safely in a fast-moving, dynamic environment. This role directly impacts on-time performance, client satisfaction, and overall operational effectiveness.WHY DO WE WANT YOUWe are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious,
Dynamic and Authentic.WHAT WILL YOU DORouting & Resource Allocation Attend pipeline meetings to understand upcoming project scopes and logistics needsBuild and manage daily delivery and retrieval routes based on job complexity, geography, and team skill levelAssign trucks, crew members, and required equipment to all scheduled activitiesCoordinate truck availability and route timing to avoid delays and reduce idle timeReal-Time Dispatch Management Monitor incoming Slack messages, calls, and system updates to proactively address next-day or same-day changesTrack field teams in real time using dispatch tracking software (e.g., DispatchTrack or similar tools)Respond to issues and adjust routes or team assignments as needed throughout the dayProvide live field support to crews, troubleshooting challenges and escalating when necessaryCoordinate with warehouse teams to relay any adjustments needed on loadouts or pickupsField & Customer Communication Communicate key updates with the Customer Experience team to ensure alignment on delivery windows and service expectationsRelay changes to job timing, crew arrival, or order details to ensure a seamless customer experienceServe as a liaison between field teams and office staffData & Systems Oversight Document exceptions, challenges,
and inefficiencies in Google Sheets or internal dispatch logsEnsure field teams are logging their activities properly in dispatch tracking systemsWork with the Logistics Manager to maintain project statuses and accurate inventory updates in system toolsSupport the collection and organization of DOT reports and field safety documentationCross-Functional Support Support the Delivery Manager by helping monitor supply inventory for field teamsHelp cover scheduling, quality control, or routing functions as needed during absences or peak periodsParticipate in safety reporting and escalation by flagging field incidents or at-risk behaviorsRequirementsWHAT WE’LL LIKE ABOUT YOUYOU ARE…Curious and authentic, just like us! #beboldrHighly organized and detail-orientedCalm under pressure and able to multitask in a fast-paced environmentA clear communicator who collaborates well with cross-functional teamsCustomer-focused and solutions-orientedAble to work within US business hoursYOU HAVE…High School Diploma or equivalent2-3 years of experience in dispatch, logistics, operations support, or a related field (preferred)Basic computer proficiency and ability to learn dispatch tracking systemsStrong multitasking and time-management skillsStrong organizational and communication skills, with the ability to work under pressure and manage multiple tasks simultaneously.Proficient in Microsoft Office and shipping software systems.Ability to work independently and as part of a team, with a strong attention to detail and a commitment to excellence.NICE TO HAVE…Bilingual (English/Spanish)Experience supporting furniture, appliance, construction, or field service crewsFamiliarity with DOT compliance or field safety protocols
📌 Shipping Scheduler (México)
🏢 Boldr
📍 México