IDC in Mexico City is seeking an on‐site Helpdesk Support Specialist to assist employees with Windows/macOS, software, hardware, and account issues. You will support colleagues via remote tools, phone, email, chat, and face‐to‐face interactions, ensuring a positive employee experience while maintaining accurate ticket records.
The role requires 2–3 years in IT support, familiarity with Jira, and a strong customer‐service mindset, with 4 days on site and one day remote. No travel is required.
#J-*****-Ljbffr
📌 Mexico City It Helpdesk Specialist (Onsite + Remote Fridays) (Xico)
🏢 Idc Colombia
📍 Xico
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.