Landing is seeking a Member Support Analyst in Mexico City to respond to emails, calls, and chats, ensuring quick and courteous resolutions while building strong member relationships.
The role requires English fluency (B2-C1), the ability to work from our Polanco office, excellent written and verbal communication, and a versátil schedule including weekends. 1+ year of customer service experience and familiarity with Mac, Google Drive, and Excel are needed.
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📌 Member Experience & Support Specialist (Xico)
🏢 Landing
📍 Xico
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