Resolv General is seeking experienced Team Leads to join a growing, fully remote healthcare customer experience operation supporting a US-based program.
This is a hands-on leadership role in a fast-paced BPO environment, focused on coaching, productivity, quality, and day-to-day performance.The role is 100% remote from Mexico, requires English and Spanish, and aligns with US business hours.
You will manage a team, monitor performance, support escalations, and collaborate with trainers during#J-*****-Ljbffr