Cloudbeds is a general leader in hospitality software, powering hotels across 150 countries with a remote-first team.
We're building AI-powered solutions to solve hoteliers' biggest challenges while maintaining exceptional customer trust and retention.As Manager, Customer Recovery, you will lead a team of coaches, own the retention engine, and scale our Intelligent Recovery Motion.
You'll drive cross-functional collaboration with Product, Engineering, Support, and Sales to restore trust and#J-*****-Ljbffr