Nasdaq is seeking a Fintech Client Support Services Senior Analyst to join our team in Mexico City, with a hybrid schedule.
You will deliver cloud-based IT product support for financial institutions, manage critical incidents, and help drive service improvements across time zones.The role requires a IT/CS degree (or equivalent), 3+ years in client support or related fields, and strong communication and organization skills.
ITIL/PMP certs are a plus.
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