Location: (HTMX) HTMX (Mexico City, Mexico) Job ID: R******* Date Posted: ********** Company Name: HITACHI HIGH-TECH MEXICO S.A. DE C.V. Profession (Job Category): Customer Service & Contact Center Operations Job Schedule: Full time Remote: NoPOSITION TITLE: Supply Chain Analyst DIVISION: Industrial Solutions Division (ISD) REPORTING TO TITLE: Supply Chain and Sales Administration Manager WORKSTYLE DESIGNATION: Hybrid (remote: Tuesdays and Thursdays)POSITION SUMMARYUnder supervision, coordinate supply chain functions including, but not limited to, communication with customers/suppliers and processing of orders, forecast, RMA's, billings, invoices and logistics/trade related items.
Work with warehouse on daily shipments and inventory control.
Maintain customer/supplier accounts and pricing data in SAP.
Assist with month end close.ESSENTIAL FUNCTIONSCustomer service/Inside sales.Order entry, forecast, logistics planning, billing, RMA's, other defective product related issues.Work with sales managers to coordinate product implementation from trial (PPAP) to mass production.Monitor open backlog and accounts receivable, make collection calls on any past due payments, resolve price discrepancies, short payments/overpayments.Calculate and process forecast for multiple products.Process trade sales orders and purchase orders to domestic/international suppliers based on customer firm orders.Process supplier invoices,



work with vendor for any discrepancies.Process daily shipments/related documents and coordinate logistics for/with domestic/international customers and suppliers.Provide shipping instructions and related documents to suppliers/warehouse.Accurate and timely pricing and parts management in SAPProcessing of trade/operating expense invoicesAssist with month end closing and account (customer/supplier/accrual) maintenance.File maintenanceNew customer/supplier applicationsTrade compliance: Assist manager with new part classification/broker maintenanceInventory controlOccasionally assist with general office dutiesEDUCATION, LICENSES, AND/OR CERTIFICATION REQUIREMENTSBachelor degree or equivalent years of experience is requiredEXPERIENCE AND TRAVEL REQUIREMENTS2 years of experience in customer service and international operations (preferred in Automotive industry but not required) Experience and knowledge of SAP, Microsoft Excel, Word and Outlook International trade (import/export) experience preferred but not required Less than 10% travel requiredSKILLS AND ABILITIES REQUIREMENTSMust read, write, and speak English fluentlyMust be a self-starter/proactive to meet customer requirementsMust have the ability to work independentlyMust be detail-orientedMust be able to multi-taskMust be able to work as a teamEffective communication, presentation, negotiation, and problem solving skills are requiredWORK ENVIRONMENT/POSITION RISKSOffice Occasional travel to supplier, customer,



warehouse sitesPHYSICAL AND MENTAL REQUIREMENTSAbility to read with or without accommodationAbility to listen and speak on the phone and in person with or without accommodationAbility to reach and move from place to place with or without accommodationAbility to sit for long periods of timeAbility to look at a computer monitor for long periods of timeHitachi brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future.
That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges.
Our people love technology - and they love making a difference.
They have a passion for finding new solutions and working with brilliant colleagues.
Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.
From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers.
And there's no shortage of opportunities for you to make a difference.
Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting.
To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.
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📌 Supply Chain Analyst (Xico)
🏢 Hitachi Automotive Systems Americas
📍 Xico