About the roleThe People Experience Partner, Employee Relations - Americas provides expert guidance on employee relations matters and helps foster a fair, respectful, inclusive, and high-performing work environment within the specified region.
This role partners across Human Resources, including People & Labor Relations (PLR), and with Legal, people leaders, employees, and other stakeholders to assess workplace concerns, manage complaints, mitigate risk, and support consistent application of company policies and practices in accordance with local laws.
The role requires sound judgment, discretion, strong consultation skills, and the ability to navigate sensitive and complex situations while maintaining confidentiality and trust.
This is a hybrid position requiring a minimum of 10 in-office days per month.
Employees are required to work from the office 2-3 days per week.How you will contributePartner closely with HR colleagues to advise on and resolve more complex employee relations matters, including complaints, grievances, and disputesClose collaboration with the People & Labor Relations team, which may include escalationsProvide guidance to employees and leaders on employee relations mattersEnsure compliance with labor laws and company policies through effective communication and policy knowledgeMaintain accurate, confidential case documentation and ensure appropriate records are retained in accordance with company requirementsSupport the consistent application of general and local policies, procedures, and employment practices, recognizing applicable country and jurisdictional requirementsContribute to a respectful, inclusive, and psychologically safe work environmentBuild trusted partnerships with stakeholdersRequired SkillsSignificant employee relations, labor relations, employment law, or related HR Partnering experience within applicable region (multi-country) neededStrong knowledge of employee relations principles, performance management, workplace conduct, conflict resolution,



and HR policiesAbility to interpret and apply policies consistently while recognizing local legal requirements and cultural nuancesDemonstrated experience managing complex workplace complaints and providing recommendations based on facts, policy, and applicable employment requirementsStrong analytical and problem-solving capabilities, including the ability to identify themes and recommend preventive actionsExpertly manages conflict resolution in highly complex situations, providing guidance and recommendations for improvementDemonstrated ability to manage multiple sensitive matters, prioritize effectively, and meet deadlinesCapable of handling complex situations and advising others, performing advanced risk mitigation tasks, and making recommendations for complex situationsAbility to influence others without direct authority and coach others on influencing skillsApplies advanced decision-making skills to complex situations, provides recommendations, and mentors others in decision-making processesProven track record of strong cross-functional stakeholder managementHas a high level of integrity, confidentiality, professionalism, and emotional intelligenceExcellent written and verbal communication skills requiredEnglish and local language requiredundefinedOther desired skillsAdditional languages a plusSystems experience in Workday, ServiceNow, and/or HR Acuity a plusExperience in a global and matrixed organization a plusPharmaceutical Industry experience a plusLocationsMEX - Santa FeWorker Type Employee Worker Sub-Type Regular Time Type Full timeTakeda is an industry-leading, global pharmaceutical company with an unwavering dedication to putting patients at the center of everything we do.
We live our values of Takeda-ism – Integrity, Fairness, Honesty, and Perseverance – and are united by our mission to strive towards Better Health and a Brighter Future for people worldwide through leading innovation in medicine.
Here, everyone matters and you will be a vital contributor to our inspiring, bold mission.
At Takeda, you will make an impact on people's lives – including your own.
Takeda is an equal opportunity employer.
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📌 People Experience Partner, Employee Relations Americas (Baja California)
🏢 MEX - 9930 Takeda Innovation Solutions Mexico S.A de
📍 Baja California