Field Sales Sr Supervisor - V - C11 - CIUDAD DE MEXICOThe Field Sales Sr.
Supervisor is an intermediate position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales and customer support activities in coordination with the Consumer Sales team.
The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.ResponsibilitiesManage a sales team by setting targets and monitoring progress against them, communicating expectations, clearly defining sales strategies and the business vision, and addressing the needs of individual team membersResolve issues with client accounts in an effective and efficient mannerFacilitate and simplify the development of team territory and client plans, consistent with company sales strategiesDevelop team targets and coach members in reaching and exceeding targets by monitoring quality and quantity of workEnsure that the team delivers appropriate levels of serviceMonitor clients' orders and resolve issues accurately, ensuring accuracy and promptnessEnsures compliance of managed team to all Citibank policiesResource locations appropriately,
ensuing that staffing needs are metAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.Qualifications2-5 years of relevant experiencePrevious experience in sales and management requiredProactive leadership and motivational skillsConsistently demonstrates clear and concise written and verbal communicationCreative problem solving and detail strategic thinking skillsEducationBachelor's degree/University degree or equivalent experienceThis job description provides a high-level review of the types of work performed.
Other job-related duties may be assigned as required.Job Family GroupConsumer SalesJob FamilyField Sales#J-*****-Ljbffr