As Performance Benchmarking Analyst, you will play an important role in ensuring that IHG has accurate, reliable and accessible data to understand hotel and market performance.
You will support the Director, Performance Benchmarking in managing relationships with external data providers and will coordinate the regular exchange, validation and reconciliation of data with these partners.You will process and check industry benchmarking, pipeline and rooms data, investigate differences between data sources and help maintain consistency across IHG's databases.
Drawing on your understanding of data structures and analytical tools, you will also help design reliable data models that make information easier for colleagues to access, interpret and use.A key part of the role will be supporting hotel and corporate teams with benchmarking data and digital products.
This will include responding to queries, providing guidance on areas such as RGI and competitive-set composition, developing documentation and best practice, and helping colleagues use data with confidence.
You will work with teams across Technology, Commercial, Operations, Revenue Management, Finance, Development and Competitor Intelligence.This is also an opportunity to help shape the future of IHG's performance benchmarking processes.
You will contribute to the review of external data products and help modernise existing ways of working by applying automation and AI.The successful candidate will bring at least three years' experience working with finance data systems, an understanding of structuring and processing large datasets, and be confident in dashboarding and using data-query tools.
Previous hotel-industry experience is not critical but would be an advantage.Key AccountabilitiesWeekly industry inbound data from STR processed and checkedInbound/outbound pipeline and rooms data to vendors transmitted and checked, including any manual adjustments (LE, STR,



Howarth)Understanding industry data and making this available to corporate colleaguesUnderstanding and designing structured data models (schema) to enable consistent and reliable data which can provide market insightsResearch disparities in database information and synchronize database file information to ensure all databases are accurateOffering GCP internal support, documentation, and best practices to help colleagues effectively use dataUnderstanding RGI, comp set composition and target vs presente and providing guidance accordinglySupport hotels and corporate colleagues with STR digital productsSupport relationships with LE, CBRE, STR, Hotstats, Howarth, etc.Key MetricsOutbound and inbound data shared with relevant vendors is complete, free of errors and according to agreed timelinesHotel and colleagues' queries addressed on a timely basis and followed up as requiredAssist in interpreting performance data, researching data sources and/or data integrity, or providing general performance program informationKey Collaborative NetworkKey Shared AccountabilitiesReview Lodging Econometrics product and compare to STR to assess optimum product for IHGReview and modernise processes and ways of working using AI and automation toolsKey InterfacesKey External RelationshipsSTR/CoStarLodging EconometricsCBREHotel owners and operatorsKey Internal RelationshipsGlobal TechnologyCommercial teamsRegional operations teamsRegional revenue management teamsCompetitor IntelligenceFinance data solutionsFinance technologyFinance business partnersFranchise Support TeamsDevelopment TeamsGIAD Reporting TeamRequired Education, Experience, Technical Skills and KnowledgeEducationBachelors degree or equivalentExperience3+ years experience with Finance data systemsTechnical Skills and KnowledgeUnderstanding and experience of structuring big data and machine learning tools to process large datasetsUnderstanding and experience of dashboards and querying tools (e.G. Tableau/Kyvos) for data accessHotel industry experience preferredDecision RightsOwnsLodging Econometrics Data transmission processOutbound & Inbound vendor data transmissionInfluencesVendor rationalization decisionsData query and dashboarding system selectionData structure design#J-*****-Ljbffr

📌 Analyst Performance Benchmarking And Data (Jalisco)
🏢 Ihg Hotels &Amp; Resorts
📍 Jalisco