Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths
- whether shaped by military service, community college education, or a wide range of work and life experiences.
These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Job Description
This role leads the KYC/AML client onboarding process for GCIB LatAm, serving as the primary point of contact between clients, Bankers, Operations, Risk, and other internal stakeholders.
It manages the end-to-end onboarding lifecycle, ensuring timely collection of CDD and ECDD documentation,



resolving onboarding obstacles, and meeting critical signing deadlines.
The role applies pragmatic, client-focused approaches while ensuring compliance with all applicable policies and regulations.
It represents the voice of the client internally, works across Lines of Business to address coverage gaps, mitigates KYC-related risks and business impacts, and drives process improvements, performance metrics, and enhancements to client engagement and onboarding practices.

Responsibilities:
Work with Bankers, Ops and relevant parties to determine requirements for a given client's onboardingAssign Onboarding Outreach contacts and serve as the key point of contact for relevant Clients as well as Bankers, Operations, Risk and other internal functionsFor urgent Onboards help to swiftly remove road blocks and guide cases until their completion to ensure we meet signing deadlinesBe a promoter and advocate for pragmatic approaches towards KYC Onboarding requirementsDrive ownership of client engagement and work across Lines of Business to close relationship coverage gaps, if anyDrives the organization and recording of client contacts in appropriate systems of recordOwn any requirements as it relates to client-related discussions in internal governance routines within the FLU and those governed by support partnersOversees and resolves the risks and impacts of non compliance with KYC processes, including restrictions,



closures and associated business growth impactsConsolidate client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank's processes across lines of business and regionsRaise process issues and improvements that collectively help our clientsPartner with colleagues in Banking, Sales, FLU COOs, FLU Change, FLU Business Controls, Operations, and other groups as neededReview clients for appropriate activity and liaise with Bankers on whether relationships with specific entities should continueOwn the Outreach of KYC Onboarding and review the appropriateness of any re-onboarding where appropriateOwn timely collection of client required documentation, including follow up where neededEnsure voice of the client is heard while adhering to policies, laws, rules and regulationsConsider, propose or feedback on potential client portals or improved methods of interactionOwn performance metrics, and ensure any exceptions are resolved within required timeframesMaster customer due diligence (CDD) requirements and guide clients as needed to complyDrives the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to complyRequired

Skills:
Bachelor's degree or equivalent experience 4+ years experience in a client facing role within the financial services or a related industryPreferred: Certified Anti-Money Laundering Specialist ("CAMS")Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictionsMust demonstrate a strong client focusDemonstrable ability to work across lines of business, regions and general client groupsUnderstands how the client book fits into the over

📌 Kyc & Aml Client Onboarding Analyst (Xico)
🏢 Bank Of America
📍 Xico