At Infoblox, every breakthrough begins with a bold
"what if."
What if
your ideas could ignite general innovation?
What if
your curiosity could redefine the future?
We invite you to step into the next exciting chapter of
your
career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect
70% of the Fortune 500
, and we're looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold "what if" can take the world, your community, and your career.
How we empower our people is extraordinary: we're recognized as a
Glassdoor Best Place to Work **, Great Place to Work-Certified in five countries, and honored by Cigna as a Healthy Workforce honors for three consecutive years; and what we build is world class: named CybersecAsia's Best in Critical Infrastructure **
— clear evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you?
Become the force that turns every "what if" into "what's next."
In a world where you can be anything,
Be Infoblox.
Senior Content Operations
We have an opportunity for a
Senior Content Operations
professional to join our Content Strategy team in Mexico City, Mexico, reporting to the Senior Content Strategy Manager. In this pivotal role, you will build the operational systems that help Infoblox produce clear, accurate, discoverable, and on-brand content at scale. You will establish content governance, manage inventories and audits, define lifecycle standards,
and use approved AI tools to improve classification, analysis, documentation, and workflow automation while applying sound human judgment.
Collaborating closely with Product and Solutions Marketing, Brand Studio, Web Strategy, Corporate Communications, Integrated Marketing, Marketing Operations, and other cross-functional partners, you will connect strategy to execution through clear criteria, documented decisions, measurable processes, and practical human-in-the-loop controls. This is an opportunity for an experienced content operations professional to help shape a growing capability and enable the marketing organization to work more efficiently and consistently.
Be a Contributor — What You'll Do
Define and maintain criteria for content refresh, update, archival, and retirement across internal and external properties
Run recurring content inventories and audits across the website, resource centers, Highspot, Microsoft 365, SharePoint, Adobe DAM, Salesforce, and related platforms
Use approved AI tools for content classification, summarization, analysis, gap identification, and documentation, and validate all generated output before use
Translate business needs into requirements, business rules, acceptance criteria, and workflow specifications for AI-enabled automations
Review AI-assisted output for accuracy, traceability, accessibility, brand alignment, and content quality; define when human review,
escalation, or remediation is required
Establish and maintain a content measurement framework that defines what to track, which tests to run, and how findings inform content decisions
Monitor content production against Content Council priorities, approved messaging, lifecycle standards, and governance requirements
Convert audit findings and performance insights into prioritized action plans, ownership models, and measurable improvements
Coordinate human-in-the-loop workflows for review, replacement, exception handling, escalation, and closure
Maintain playbooks, intake processes, audit procedures, decision logs, inventories, and other documentation as a shared source of truth
Be Prepared — What You Bring
Minimum 5 years of related experience with a Bachelor's degree; or 3 years with a Master's degree; or equivalent practical experience in content operations, content governance, editorial operations, marketing operations, knowledge management, information architecture, or a related field
Practical, current experience using AI tools for research, classification, summarization, analysis, documentation, or workflow automation, with strong judgment about their appropriate use
Proven ability to translate business needs into requirements, business rules, acceptance criteria, and repeatable operating processes
Ability to evaluate AI-generated content critically, identify unsupported or inaccurate claims, protect confidential information, and establish appropriate human-review controls
Working knowledge of content and marketing platforms such as Highspot, web CMS platforms, Microsoft 365, SharePoint, Adobe DAM, Salesforce, marketing automation, and ana
📌 Senior Content Operations Specialist (Xico)
🏢 Infoblox
📍 Xico