Levi Strauss & Co. is seeking a General Service Desk Analyst to provide integrated Level 1 and Level 2 support for employees and retail stores across our global operations.
You will handle voice, chat, chatbot-transferred, and ITSM contacts, restoring productivity quickly with clear ownership. We value 2+ years of enterprise IT support, strong troubleshooting across Windows, macOS, Microsoft 365, identity, networking, and collaboration tools, plus experience with ServiceNow and ITIL practices.
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📌 Global Service Desk Analyst: Transform IT Support Worldwide (México)
🏢 Levi Strauss
📍 México
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