The Senior Data Operations Engineer is responsible for ensuring the stability, availability, security, and operational excellence of the enterprise data platform. This role focuses on Snowflake administration, production support, platform operations, deployment management, automation, governance, and continuous improvement. The engineer will work closely with Data Engineering, Infrastructure, Security, and Business teams to support mission-critical data environments while driving reliability, efficiency, and customer satisfaction.

Key Responsibilities

Snowflake Platform Administration

- Administer and support Snowflake environments across Production, QA, Development, and Disaster Recovery (DR).
- Manage user provisioning, role-based access controls (RBAC), service accounts, warehouses, databases, schemas, and platform configurations.
- Ensure platform security, governance, and compliance standards are maintained.

Production Support & Operations

- Monitor platform health, performance, utilization, costs, and operational alerts.
- Troubleshoot production incidents, perform root cause analysis, and drive issues through resolution.
- Support operational activities including ServiceNow requests, incidents, changes, and releases.
- Maintain high availability and reliability for business-critical data platforms.

Deployment & Release Management

- Execute and support deployments across Snowflake, DBT, Matillion, Streamlit, Control-M, and related technologies.
- Manage release processes and change management activities following operational best practices.




- Partner with engineering teams to ensure successful production implementations.

Automation & Continuous Improvement

- Develop and maintain automation solutions using Python, SQL, REST APIs, and GitHub.
- Enhance operational efficiency through scripting, monitoring, and process optimization.
- Identify and implement improvements that increase platform reliability, scalability, and customer experience.

Governance & Documentation

- Support audits, access certifications, compliance reviews, and security assessments.
- Create and maintain operational documentation including SOPs, runbooks, knowledge articles, and support procedures.
- Ensure operational standards are consistently followed across the platform.

Cross-Functional Collaboration

- Partner with Data Engineering, Infrastructure, Security, and Business stakeholders to resolve issues and support platform initiatives.
- Provide technical expertise and operational guidance across teams.
- Support evolving business priorities and cross-functional operational needs.

Required Qualifications

- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent work experience.




- 5+ years of experience in Data Platform Operations, Snowflake Administration, Cloud Operations, or related areas.
- Experience supporting mission-critical production environments.
- Strong analytical, troubleshooting, and problem-solving skills.
- Demonstrated ability to take ownership and independently drive operational initiatives.
- Excellent communication and customer service skills.

Required Technical Skills

- Snowflake Administration & Operations
- Advanced SQL
- Python Scripting & Automation
- GitHub and CI/CD Processes
- ServiceNow
- Incident, Change, and Release Management
- Performance Monitoring & Troubleshooting
- AWS Cloud Platform

Preferred Skills

- DBT
- Matillion
- Streamlit
- Snowpark
- Control-M
- Autosys
- DevOps Methodologies
- REST APIs
- DataOps Practices
- Monitoring Tools (Datadog)

Certifications

Required

- SnowPro Core Certification

Preferred

- SnowPro Advanced Administrator
- SnowPro Advanced Data Engineer
- SnowPro Architect

Success Factors

- Strong sense of ownership and accountability.
- Customer-first mindset with a focus on service excellence.
- Excellent verbal and written communication skills.
- Strong collaboration and stakeholder management abilities.
- Continuous learning and improvement mindset.
- Flexibility to support cross-functional initiatives and evolving business priorities.

Mandatory Skills

- Snowflake Administration
- SnowPro Core Certification
- SQL
- Python
- AWS
- ServiceNow
- CI/CD
- GitHub
- Incident Management
- Change Management
- Release Mana

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🏢 Capgemini
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