Citigroup Inc. is seeking an Institutional Customer Service Manager to lead a multi-team unit delivering client resolution and support. The role focuses on ensuring seamless customer service delivery and alignment with regulatory and corporate standards.
You will drive performance through coaching, data analysis, and process improvements, while managing risk and maintaining a superior client experience across a broad institutional client base.
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📌 Líder de Procesos e Implementación de Servicio al Cliente (Nezahualcóyotl)
🏢 Citigroup
📍 Nezahualcóyotl
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