Duties and Responsibilities:
Is responsible for the day-to-day leadership, accuracy, control, and performance of the Company’s accounts receivable, collections, credit-control, and cash-application functions. The position supervises four collections staff and one cash posting/cash application staff member and is accountable for ensuring that receivables are collected promptly, cash is posted accurately and timely, customer credit exposure is controlled, disputes and deductions are resolved, and management receives complete and actionable AR reporting.

1. Accounts Receivable Administration and Control

Maintain day-to-day ownership of the Company’s complete accounts receivable portfolio and ensure the AR subledger is accurate, current, and properly supported.

Review AR activity daily for material collection issues, unusual balances, posting errors, customer deductions, open credits, unapplied cash, disputes, chargebacks, short payments, overpayments, duplicate payments, and other exceptions.

Ensure customer balances are reconciled and that invoices, receipts, credits, adjustments, write-offs, deductions and other AR transactions are recorded correctly.

Monitor aging trends and identify deterioration before accounts become materially delinquent.

Ensure every material past-due balance has a documented owner, collection status, next action and expected resolution date.

Research and resolve aged reconciling items and coordinate corrections with Accounting when required.

Supervision of Collections Team

Collections Performance and Cash Conversion

Cash Posting / Cash Application Supervision

Daily Reporting

Weekly Reporting – Every Monday

Weekly Summary Aging

Weekly Aging and Collections by Collector

Weekly Open Credit Report for Sales

Reporting to Sales – As Needed

Customer Credit and Account-Hold Management





Disputes, Deductions, Chargebacks and Credits

Monthly Reporting : Updated Bad-Debt Reserve, Foreign Accounts Requiring Allianz Reporting, Third-Party Collections Status Report.

Month-End Close and Reconciliation Support

Bad Debt, Write-Offs and Recovery

Third-Party Collections and Legal Escalation

Cross-Functional Responsibilities

. Internal Controls, Policies and Process Improvement

Team Leadership and Development

Minimum Job Requirements:

Bachelor’s degree in Accounting, Finance, Business Administration or a related field preferred. Significant directly relevant accounts receivable, credit and collections experience may be considered in lieu of a degree.

5+ years of progressive accounts receivable, credit and collections experience, with prior supervisory or team-lead responsibility strongly preferred.

Demonstrated experience managing a material AR portfolio and resolving complex collection and reconciliation issues.

Strong knowledge of AR aging, cash application, customer credit, bad-debt reserves, account reconciliations and collection controls.

Experience preparing lender borrowing-base or similar collateral reporting preferred.

Experience with credit insurance, including Allianz or comparable trade-credit insurance, preferred.

Strong Microsoft Excel skills, including pivot tables, lookups, data analysis and reconciliation of large data sets.

Experience with ERP/accounting systems and e-commerce/payment platforms; Shopify experience strongly preferred.

Excellent written and verbal communication skills and ability to work effectively with customers, Sales and senior management.

Strong analytical skills, attention to detail, urgency, organization and follow-through.

Ability to manage multiple deadlines and recurring daily, weekly and monthly reporting requirements.

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📌 Accounts Receivable Supervisor (Centro-Norte)
🏢 OFERTA CONFIDENCIAL
📍 Centro-Norte