About the Role
We're looking for an exceptional Senior Program Manager to lead and scale high-impact programs across the organization. This role combines strategic leadership with operational execution to drive the growth and success of complex, cross-functional initiatives while ensuring seamless coordination across multiple teams and workstreams. This role presents a unique opportunity to drive transformational impact while working at the intersection of operations, technology, and business strategy. The adecuado candidate will lead high-visibility programs that deliver measurable results at scale. If you're passionate about building scalable operations, driving program excellence, and leading high-impact initiatives in a fast-paced environment, this role offers the chance to make a lasting impact on the business. Key job responsibilities Strategic Operations Leadership
• Lead the design and execution of large-scale programs across multiple business units and geographies
• Develop and execute integration strategies across cross-functional teams and operational workstreams
• Design and implement scalable operational frameworks focusing on efficiency and cost optimization
• Create and manage performance measurement systems to track program success and business impact Program Development & Execution
• Own end-to-end strategy development and execution for complex, multi-phase programs
• Drive program expansion and optimization to improve operational efficiency and reduce costs
• Develop comprehensive onboarding processes,



playbooks, and growth strategies for new initiatives
• Establish and monitor key performance indicators for program effectiveness
• Lead initiatives to enhance customer and stakeholder experience through improved operational capabilities Stakeholder Management & Collaboration
• Build and maintain strong partnerships across Operations, Product, Technology, and Business teams
• Manage multiple concurrent projects and initiatives across diverse stakeholder groups
• Ensure alignment between program objectives, operational capabilities, and business requirements
• Drive continuous improvement across the program lifecycle and value chain Basic

Qualifications:
- Bachelor's degree
- Experience managing teams
- Experience in program or project management
- 6+ years of program or project management experience
- English Language
- Reading, Writing and Speaking Preferred

Qualifications:
- Experience implementing repeatable processes and driving automation or standardization Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. null

📌 Senior Program Manager, Amazon Operations, Amazon Mexico Operations (Ciudad de México)
🏢 Amazon
📍 Ciudad de México