Citi is seeking an Associate Product Analyst in Mexico City to support end‑to‑end incident resolution for the Mobile channel. You will coordinate cross‑functional teams, gather evidence, and document cases to drive metrics and improvements.
The role emphasizes customer focus, basic English, and the ability to manage multiple incidents with clear follow‑ups. This entry‑level position offers exposure to product and production processes within Citi.
📌 Digital Channels Incident Analyst (Ciudad de México)
🏢 Citigroup
📍 Ciudad de México
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