Allianz Partners seeks a Contact Center Solutions Engineer to drive modern telephony and cloud-based solutions, providing technical support, incident management, and cross-functional collaboration on global projects.
Ideal candidates have 5+ years in contact centers, experience with Cisco/Genesys, ITIL knowledge, and familiarity with ServiceNow and Teams, enabling robust general operations and AI-driven customer engagement.
📌 Global Contact Center Solutions Engineer | Hybrid Remote (Estado de México)
🏢 Allianz
📍 Estado de México
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