The Site Quality Head is responsible for leading all quality functions within the manufacturing site and ensuring world-class quality performance across the entire product lifecycle, from product design and development through mass production and post-delivery support. The role owns the overall quality strategy, with a strong focus on prevention, industrialization excellence, customer satisfaction, and continuous reduction of defects, complaints, and quality-related costs.

As the senior quality leader, this position drives alignment between Engineering, Operations, Supply Chain, and Quality to ensure quality is embedded into products and processes from the earliest development stages. The role is accountable for key quality metrics including Customer PPM, Customer Complaints, Cost of Poor Quality (COPQ), and First Pass Yield (FPY), while promoting a prevention-based quality culture throughout the organization.

The Site Quality Head governs all aspects of APQP, NPQE, Product Validation, and PPAP, ensuring robust quality planning, risk management, and launch readiness. Responsibilities include establishing quality gates, approving product launches, integrating lessons learned into new programs, and preventing production release when significant quality risks remain unresolved.

The role provides leadership for New Product Quality Engineering (NPQE), ensuring early involvement in design reviews, DFM/DFA assessments, critical characteristic identification, DFMEA-PFMEA alignment, and manufacturing readiness evaluations. Process capability, error-proofing systems, and control plan effectiveness must be validated before Start of Production (SOP).

Additionally, the position owns product validation and reliability assurance activities, including Design Validation (DV), Product Validation (PV), environmental testing, and failure analysis. Validation plans must reflect customer requirements and real-world operating conditions,



with all critical issues resolved prior to launch.

Education

- Bachelor's degree in Engineering or Quality Management.
- Master's degree or MBA preferred.

Experience

- 10+ years in quality management with OEM and Tier-1 automotive customer
- 5+ years in senior leadership roles.
- Proven experience with:
- APQP / PPAP / FMEA / SPC
- NPI / industrialization processes
- Customer-facing quality management

Skills & Competencies

- Strong leadership and change management capabilities.
- Deep expertise in preventive quality and product lifecycle management.
- Strong analytical and problem-solving skills.
- Ability to influence cross-functional teams and senior stakeholders.
- Data-driven decision-making.

Certifications (Preferred)

- Six Sigma Black Belt
- Certified Quality Engineer (CQE)
- Certified Quality Auditor (CQA)

Reporting Structure

- Reports to: Plant Director
- Direct reports:
- NPQE
- Supplier Quality
- PPAP
- Process Quality
- Customer Quality
- QMS
- Product Validation / DQE

Position scope:

- Direct reports: 8 managers.
- Total quality organization: 119 employees.

Reporting & Communication

- Report quality performance, risks, and improvement actions to plant leadership and customers.
- Provide clear visibility on launch readiness and quality risks.
- Maintain accurate and timely documentation.

People Leadership & Quality Culture

- Lead and develop a multi-disciplinary quality organization, including:
- NPQE
- Process Quality
- Supplier Quality
- Customer Quality
- QMS
- Validation
- Build strong accountability for quality across all functions - not only quality team.
- Develop talent and ensure succession planning.

Other key responsibilities include supplier quality management, ensuring supplier readiness through APQP and PPAP compliance, driving audits and supplier development programs, and strengthening incoming quality controls. The role also ensures compliance with IATF 16949, ISO 9001, and customer-specific requirements through effective quality management systems and audit programs.

📌 Site Quality Head (Tijuana)
🏢 OFERTA CONFIDENCIAL
📍 Tijuana