POSITION TITLE:HR Coordinator DIVISION / DEPARTEMENT: People & Organization REPORTING TO (Title):PO Director CONTRACT TYPE:Indefinite-Term STARTING DATE:November 2026 LOCATION:Corporate | CDMX

About the role

Imagine being at the heart of Distributed Brands at Versailles in Mexico, a dynamic, multi-brand environment where people, retail operations and exceptional client experiences come together. As HR Coordinator, you will support the Human Resources agenda for a diverse portfolio of Distributed Brands across Fragrance & Beauty, Fashion and lifestyle, including Hermès, Bvlgari, Diptyque, Shiseido, NARS, TUMI, El Ganso, Scalpers, Tory Burch, TOUS, ERES, Orlebar Brown and other prestigious brands. Working closely with the HR Director, Director of Distributed Brands, Brand Managers, Retail Experience Managers and employees, you will help ensure efficient, accurate and compliant HR operations throughout the employee lifecycle. Your scope will combine recruitment, employee relations, personnel administration, variable compensation and retail workforce support.

What you will contribute

You will serve as a key HR point of contact, connecting employee needs with business priorities and ensuring that people processes run smoothly across department stores and points of sale. Your main responsibilities will include:

- Talent Acquisition: Coordinate end-to-end recruitment for retail and point-of-sale positions, ensuring timely hiring and effective communication throughout the selection process.
- Onboarding & Offboarding: Facilitate a seamless employee experience, from hiring documentation and onboarding to employee departures.
- Employee Lifecycle Management: Manage personnel movements, employee records, vacation and leave administration,



and other HR processes with accuracy and confidentiality.
- Compensation Administration: Coordinate commission schemes, bonuses, incentives and variable compensation processes, ensuring accurate information and timely follow-up with Payroll.
- Employee Relations: Support managers and employees in day-to-day HR matters, including disciplinary proceedings, in alignment with internal policies and applicable Mexican labor legislation.
- Retail Operations & Access Management: Coordinate the documentation, credentials and access requirements employees need to perform their duties at their assigned points of sale.
- HR Administration & Reporting: Maintain accurate employee information, trackers and workforce reports, supporting reliable Headcount management and operational continuity.
- Employee Engagement & Well-being: Participate in HR initiatives and projects focused on employee engagement, health, well-being and the overall employee experience.
- Compliance: Ensure HR documentation and administrative processes comply with Mexican labor law, company policies and established procedures.

Your place in the organization

Reporting directly to the HR Director, you will work in close partnership with the Director of Distributed Brands, Brand Managers, Retail Experience Managers, Payroll and other relevant stakeholders. You will act as a trusted point of contact for employees and managers,



providing practical HR guidance and ensuring consistency in the implementation of people processes across a diverse, multi‑brand retail portfolio. You will also collaborate with external providers, recruitment platforms and department-store partners to facilitate efficient HR operations at points of sale.

The impact you will make

You will help create a seamless and positive employee experience while enabling retail teams to focus on what matters most: delivering exceptional client experiences and representing their brands with excellence. Through effective recruitment, reliable personnel administration, accurate compensation inputs and responsive employee support, you will contribute to:

- Business continuity and appropriate workforce coverage across points of sale.
- Accurate and timely HR administration and reporting.
- A consistent, professional employee experience throughout the employee lifecycle.
- Strong collaboration between HR, brand teams and retail partners.
- Employee engagement, well‑being and compliance with internal policies and labor requirements.

What will make you successful in this role

You thrive in a fast‑paced retail environment and enjoy managing a diverse range of HR responsibilities. You are comfortable balancing operational priorities, supporting multiple stakeholders and ensuring that every detail is handled with accuracy and care. You combine a hands‑on approach with sound judgment, discretion and a strong service mindset. You build trusted relationships with employees and managers, anticipate operational needs and follow through on commitments. You are motivated by working in a multi‑brand environment where ag

📌 HR Coordinator | Distribuited Brands (Ciudad de México)
🏢 Chanel
📍 Ciudad de México