American Express is seeking a collaborative GPS Quality professional to perform daily quality reviews, coach team members, and partner with stakeholders to ensure process compliance and customer excellence. The role covers the Americas region and requires English and Japanese language proficiency.
You will drive calibration, trend analysis, and continuous improvement while fostering an empathetic, solution-oriented environment that supports team growth and high-quality outcomes.
📌 Global GPS Quality Coach (México)
🏢 American Express
📍 México
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