Position: Monitoring Coordinator
Job Description
We are seeking a Monitoring Coordinator to oversee the daily operations of the Security Monitoring Center, ensuring continuous surveillance through CCTV systems, access control, alarm systems, GPS platforms, and advanced security technologies. This role is responsible for coordinating monitoring personnel, managing incident escalation, supporting investigations, and ensuring the effectiveness and continuity of security operations.

Main Responsibilities

Supervise the continuous operation of the Security Monitoring Center and ensure effective surveillance coverage

Coordinate monitoring personnel and ensure compliance with operational procedures and security protocols

Manage CCTV systems, video management platforms, access control systems, alarms, GPS tracking, and ANPR/LPR technologies

Analyze security alerts, video analytics, and unusual activities to ensure timely detection and escalation

Coordinate incident response activities, investigations, video reviews, and digital evidence preservation

Monitor system performance and availability, identifying technical failures and coordinating corrective actions

Prepare operational reports, incident summaries, security KPIs, and performance metrics





Drive continuous improvement initiatives through process optimization, technology implementation, advanced analytics, and AI solutions

Requirements
Bachelor's Degree in Information Technology, Systems Engineering, or a related field.

Advanced English proficiency.

Minimum experience in:

3 years in Monitoring Center Operations

3 years working with CCTV and Video Management Systems

3 years in Security Incident Management and Investigations

2 years with Access Control and Alarm Systems

2 years with GPS Platforms and ANPR/LPR Systems

Knowledge of:

Incident response protocols

CCTV investigations and video review

Digital evidence preservation

Video analytics and security technologies

Security KPIs and operational reporting

Integrated monitoring center operations in industrial environments

Reports to: Security Manager

Location
Ramos Arizpe, Coahuila

Why Join Us?
Join a general organization where you will play a key role in protecting people, facilities, and company assets through advanced security technologies, continuous improvement initiatives, and operational excellence.

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📌 Monitoring Coordinator (BILINGUAL) (Ramos Arizpe)
🏢 Sanhua International USA
📍 Ramos Arizpe