Ascend is seeking a Concierge Manager to lead luxury travel operations in a remote, globally distributed team. You will oversee Client Service, Ticketing, and Trip Fulfillment by guiding Team Leads, maintaining high service levels, and driving process improvements across shifts.
You will own end-to-end client experiences, handle VIP situations with senior judgment, and collaborate with Product and Operations to scale operations while preserving premium service standards.
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📌 Remote Luxury Concierge Lead (Veracruz)
🏢 FlyFlat
📍 Veracruz
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