Senior Support Engineer (Nezahualcóyotl)

Senior Support Engineer (Nezahualcóyotl)

21 oct
|
mroads
|
Nezahualcóyotl

21 oct

mroads

Nezahualcóyotl

One of our clients seeking for Senior Support Developer position at [Hybrid /Actipan, Benito Juárez, 03230 Ciudad de México].

Required Experience: 7-10 years in application support, SRE, or platform engineering, with strong incident management and customer-facing skills.

Technical Skills: API troubleshooting, Kubernetes/container logs, APM and distributed tracing (preferably Dynatrace), and basic Python or Node.js.

AI Platform Knowledge: Understanding of LLMs, tokens, embeddings, guardrails, and AI workflows; ability to debug production issues and elevate effectively.

Documentation & Nice-to-Haves: Write incident reports, SOPs, and technical documentation; familiarity with LiteLLM, Temporal, Kafka, AWS Bedrock/EKS, Harness, SSO, Cursor, and MCP tools.

Regards,

Shravan Palle

[email protected]

#J-18808-Ljbffr

📌 Senior Support Engineer (Nezahualcóyotl)
🏢 mroads
📍 Nezahualcóyotl

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