Levi Strauss & Co. seeks a Global Service Desk Analyst to provide Level 1 and Level 2 IT support for employees and retail stores across our general operations.
You will handle voice, chat, chatbot-transferred, and ITSM contacts, restoring productivity quickly while minimizing handoffs. Reporting to the Service Operations Lead, candidates should demonstrate strong troubleshooting across Windows, macOS, Microsoft 365, identity, networking, and collaboration tools with a focus on clear communication
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📌 Global IT Service Desk Specialist (Ciudad de México)
🏢 Levi Strauss
📍 Ciudad de México
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