Wolters Kluwer Medical Research is seeking a Customer Service Technical Specialist in Mexico City with a hybrid work arrangement. You will provide technical and customer service support for our web-based applications, assisting researchers via phone, email, and web queries.
You will own issues, log activity in CRM, collaborate with general support, and contribute to knowledge bases and custom solutions while maintaining SLAs and supporting sales.
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📌 Hybrid Tech Support Specialist – Medical Research Apps (Ciudad de México)
🏢 Wk
📍 Ciudad de México
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