NICE CXone Cloud Lead - Contact Center Architect (Centro-Norte)

NICE CXone Cloud Lead - Contact Center Architect (Centro-Norte)

21 oct
|
Capgemini
|
Centro-Norte

21 oct

Capgemini

Centro-Norte

Capgemini Mexico is seeking an experienced NICE CXone Development Lead who can provide hands-on technical leadership, solution design, and delivery ownership on the NICE CXone platform. The role requires deep expertise in CXone configuration, IVR/Studio development, WFM/WEM, integrations, and AI-enabled CX features.
You will mentor teams and drive best practices, design end-to-end CXone solutions including IVR flows, omnichannel workflows, and CRM-embedded agent experiences, and define roadmaps

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📌 NICE CXone Cloud Lead - Contact Center Architect (Centro-Norte)
🏢 Capgemini
📍 Centro-Norte

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Recibe por email las nuevas ofertas de trabajo para: nice cxone cloud lead - contact center architect (centro-norte) / centro-norte