IDC in Mexico City is seeking a hands-on Helpdesk Support Specialist to provide day-to-day IT support to employees. You will resolve hardware and software issues, manage user accounts, reset passwords, install software, and document solutions in the ticketing system, collaborating with regional teams.
The role requires strong knowledge of Windows and macOS, familiarity with Jira, and excellent communication and customer service skills; onsite 4 days a week with Friday remote.
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📌 IT Helpdesk Specialist — Remote Fridays, Mexico City (Ciudad de México)
🏢 Idc
📍 Ciudad de México
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