Job Profile Summary: This position is responsible for monitoring and ensuring the execution of procedures, policies, guidelines, standards, and customer requirements to ensure the efficiency and productivity of national operations. As well as supervising the Logistics Operations department and ensuring the professional, personal, and disciplinary development of the team in charge.
Major Duties and Responsibilities: Implementation of operation processes, policies, guidelines, and standards that ensure operational efficiency
Regulate, monitor, and control the operation through monthly key performance indicators, focused on continuous improvement both internally and externally (customers and suppliers)
Provide direct support to the Managing Director, Mexico, and the Managing Director, LATAM
Train and qualify the personnel involved in the operation (Operatives and Supervisors)
Work under the parameters and standards of quality, legislation, and compliance of the company and the country
Promote the personal and professional development of the department, as well as carry out performance evaluations
Recognize achievements and good performance of the staff in charge
Preparation and involvement with sales/customer for the SOP’s
Conduct regular meetings in conjunction with the Sales Department and follow-up calls with customers
Develop presentations of QRR for key accounts
Evaluate, negotiate, and improve rates with the company’s suppliers
Comply with the requirements of the company’s Quality Management System
Required Skills, Experience, and Education:



3 years of related experience
Bachelor’s Degree in Customs Administration, Business Administration, International Trade, or Industrial/Logistics Engineering
Proficient in Microsoft Office applications
Proficiency in English, including the ability to speak, read, write, and comprehend English, is required for this position
Desired Skills, Experience, and Education: Pricing/Solutions knowledge
Knowledge of Customs formalities -Tic@
Advance knowledge in the consolidation of air and ocean cargo operations.
Customs legislation knowledge
Basic cargo certification
Handling of dangerous goods - DG certification
Management systems basic knowledge
Knowledge in Logistics Market
Effective communication with internal and external customers
Decision-making capacity
Work under pressure
Negotiation ability
Physical Requirements: Remain in a stationary/seated position for an extended period
Regularly required to operate a computer, telephone, keyboard, and other office machinery
Specific vision abilities required by this job include close vision requirements due to computer work
The ability to hear, understand, and distinguish speech and/or other sounds
Pegasus Logistics Group is breaking the mold and we want employees as passionate and diverse as we are.
Pegasus Logistics Group is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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📌 OPERATIONS MANAGER - MX (Colón)
🏢 Pegasus Logistics Group
📍 Colón